At BeWarm, we are committed to protecting your privacy and ensuring that your personal information is handled in a secure and responsible manner. This privacy policy describes how we collect, use, and protect your personal data when you interact with our website, make purchases, or contact our customer service.

1. Information We Collect

We may collect and process the following types of personal information:

• Personal identification information: such as your name, address, email address, phone number, and payment details.
• Order information: including product information, purchase history, and delivery information.
• Technical data: including IP address, browser type, device information, and browser behavior on our website.
• Communications: including any correspondence via email, phone, or social media.

2. How We Use Your Information

We use your personal data for the following purposes:

• Order Management: To fulfill and deliver your orders, manage payments, and provide customer service.
• Communication: To send updates about your order status, respond to your inquiries, and inform you about changes in our policies.
• Marketing: To provide you with information about our products, promotions, and special offers. You can choose to opt out of marketing communications at any time.
• Website Improvement: To analyze website usage and improve functionality and user experience on our website.
• Legal Obligations: To comply with legal obligations, such as tax and accounting requirements.

3. Sharing and Disclosing Data

We do not sell or rent your personal data to third parties. However, we may share your information with:

• Service Providers: such as payment processors, delivery companies, and IT service providers that help us run our business.
• Legal Authorities: if required by law or necessary to protect our rights or the safety of our customers.

4.Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, please note that no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal data:

• Access: You have the right to request a copy of the personal data we have about you.
• Correction: You have the right to correct inaccurate or incomplete information.
• Deletion: You can request the deletion of your personal data under certain circumstances.
• Limitation: You can request a limitation on the processing of your personal data in certain cases.
• Objection: You have the right to object to the processing of your data for direct marketing purposes.

To exercise any of these rights, please contact us at [Specify contact email].

6. Cookies

Our website uses cookies to enhance your browsing experience and collect information about how you use our website. You can manage your cookie settings through your browser's settings.

7. International Transfers

Since BeWarm is based in Sweden, your personal data may be transferred and processed in Sweden or other countries within the European Economic Area (EEA). We ensure that appropriate safeguards are in place to protect your data when they are transferred outside the EEA.

8.Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to regularly review this policy.

9. Contact Us

If you have any questions or concerns about this privacy policy or how we handle your personal data, please contact us at info@bewarm.nu